1. Scope
This policy explains how Frontiers Finance collects, uses, discloses, retains, and protects personal information.
It applies to the website, its calculators, and its forms.
2. Privacy officer
The Frontiers Finance Team acts as the privacy officer responsible for the protection of personal information for the service.
Privacy inquiries or requests may be sent to: privacy@frontiersfinance.com
3. Information we collect
Frontiers Finance calculators primarily operate directly in your browser. Unless otherwise stated, financial values entered into a calculator are not stored on our servers or linked to a user account.
When you use a contact or bug-report form, we may collect:
- your name, if provided;
- your email address;
- the contents of your message;
- the relevant calculator or page;
- technical information required for security and abuse prevention.
Our hosting provider (Netlify) may also process standard technical information such as IP addresses, browser types, devices, requested pages, and request times.
4. How we use information
Information may be used to:
- respond to your request;
- investigate a reported problem;
- improve the calculators and website;
- prevent fraud, spam, and abuse;
- maintain the security and operation of the service;
- comply with legal obligations.
We do not sell or rent personal information submitted by users.
5. Consent
By voluntarily submitting a message or form, you consent to the use of the provided information to process your request.
You may withdraw consent where applicable, subject to legal and reasonable retention requirements.
6. Analytics
Frontiers Finance may use analytics services to understand general website usage.
These services may process visited pages, approximate visit duration, device type, browser, and anonymized IP addresses.
Non-essential analytics will be activated in accordance with the consent choices offered on the website where required.
7. Advertising
Frontiers Finance may eventually display advertising through partner ad networks (e.g., Google AdSense).
Advertising providers may use cookies or similar technologies to measure advertisements, limit repetition, or personalize content, according to your choices and applicable requirements.
This section does not necessarily mean that advertising is currently active on the site.
9. Disclosure to third parties
Information may be processed by technology providers required to operate the website, including:
- hosting providers (Netlify);
- email service providers;
- security and anti-spam services;
- enabled analytics or advertising services.
Information may also be disclosed where required by law or to protect our rights, users, or the security of the service.
10. Processing outside Quebec or Canada
Some technology providers may process or store information outside Quebec or Canada (including in the United States). Information may then be subject to the laws of the jurisdiction where it is processed.
11. Retention
Information is retained only as long as reasonably necessary to respond to a request, maintain security, resolve a problem, or comply with legal obligations.
Messages that are no longer required are deleted or anonymized according to a reasonable retention schedule.
12. Security
We use reasonable technical and organizational measures to protect information against unauthorized access, use, loss, or disclosure.
No information system can be guaranteed to be completely secure.
13. Your rights
Subject to applicable law, you may request:
- access to personal information held about you;
- correction of inaccurate or incomplete information;
- withdrawal of applicable consent;
- deletion of certain information where legally permitted;
- information about how your data is being used.
Reasonable identity verification may be required before a request is processed.
14. Minor users
Frontiers Finance does not knowingly seek to collect personal information regarding minors. Minor users should avoid submitting unnecessary personal information through a form.
15. Changes to this policy
This policy may be updated to reflect changes to the website, our providers, or applicable requirements. The current version is the version published on this page.
16. Contact and complaints
To request access, request a correction, or submit a privacy inquiry, email privacy@frontiersfinance.com.
